Managing Performance from a Place of Integrity

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By Melissa Davies, Wise Ways Consulting

It’s performance review season – I can sense your excitement from here!

Let’s talk about how we lead and manage from a place of integrity.

The word integrity comes from the Latin integritas, meaning wholeness and soundness. Many define it as “doing the right thing when no one is looking.”

To me, integrity means always interacting and engaging with people ethically, respectfully, and honorably. Leaders who lead from a place of integrity hold themselves to a higher standard and conduct themselves honorably in all situations. In addition, they expect the same behavior of others. They strive to treat all individuals with both respect and fairness. They maintain their commitments, communicate from a place of respect, and engage with all around them authentically.

How does this manifest itself in performance management season? In actuality, it should be present throughout the entire year, not just in August and September. Effective managers work with their team members managing their performance all year long, not just in month eleven. As I mention in my classes, if an employee gets to month eleven and learns she’s not performing to expected standards, that’s the fault of the manager. Successful managers engage with all employees throughout the year.

Those successful managers work with those who are meeting all expectations by connecting with them and deepening the relationship that they have already established. They discuss the employee’s long-term goals and how they can work toward those. They explore additional opportunities for the employee to grow and further develop their skills, both individually and with the team.

Leaders with integrity are always in contact with their struggling employees as well. They work with them throughout the year, discussing current situations and finding opportunities for the employee to experience success. They provide mentoring to the employee, either doing it themselves or identifying additional senior leaders in the organization who can be of assistance and support.

All of us will receive both positive and not-so-positive feedback at times within our careers. When leaders establish strong relationships with their employees, they can provide this type of ongoing, constructive feedback. Through the trust inherent within a strong connection, open discussions can take place.

No one truly wants to provide negative feedback to an employee or colleague. If there is trust already established, this dialogue can become the foundation for growth and forward movement.

 

Melissa Davies is an executive leadership coach and facilitator as well as the author of How Not to Act Like a BLEEP at Work.  She resides in Prince William County and runs Wise Ways Consulting, which specializes in leadership, management and team development, executive coaching, group facilitation and high-engagement training.  She can be reached at info@wisewaysconsulting.com or through wisewaysconsulting.com.

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