Novant Health UVA Health System is Prepared to Care for You

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Provided by Novant Health UVA Health System

We are taking action and preparing to care for patients infected by the virus which is now called SARS-CoV-2, and the disease that it causes, COVID-19.

  • The Virginia Department of Health (VDH) has a public helpline for questions about corona virus: 1-877-ASK-VDH3 (1-877-275-8343). Community resource specialists are available to answer questions from the public and in English or Spanish.
  • At this time, please do not call Novant Health UVA Health System Haymarket and Prince William Medical Centers for general information and inquiries regarding coronavirus. Our team members are focused on providing the best possible care to our patients and we are not resourced to take general calls from the community about COVID-19.

Before you go to the emergency room

  • Call your primary care provider to discuss your concerns
  • Try our new coronavirus assessment tool, now available online. Think you or a loved one might have the coronavirus? If you’re not experiencing a life-threatening emergency, then try our self-guided assessment that uses CDC protocol to determine if you should seek care. Visit to take the assessment. Note: This assessment is not a substitute for medical advice, diagnosis or treatment. Always consult a medical professional for serious symptoms or emergencies.
  • Visiting an emergency department with no symptoms will only further one’s risk of exposure. It will put a strain on resources for those who need it most.
  • Individuals who have no symptoms will not be screened and should stay home.

Patients are encouraged to sign up for MyChart

  • MyChart is a secure, online health management tool that connects you to your personalized health record, from anywhere, at any time. This will enable seamless communications between you and all of your care providers. MyChart also enables you to stay in touch with your doctor, whether you are at home or traveling.
  • With MyChart, you can conveniently
    • Email your care team directly;
    • Request prescription renewals;
    • View laboratory test results;
    • View your recent practice visits;
    • and Access personalized medical education.


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