Provided by NOVEC
Northern Virginia Electric Cooperative (NOVEC) is preparing for a winter storm expected to impact its entire service territory from Jan. 23 to 25. Forecasts call for a mix of snow, sleet, and freezing rain, all of which could lead to fallen trees, damaged equipment, and power outages.
NOVEC line crews, system operators, and support staff are actively monitoring the storm’s path and have placed additional personnel on standby to respond quickly if outages occur. NOVEC restoration teams will remain fully staffed throughout the event.
“Our crews are fully prepared,” said Kristen Senechal, president and CEO of NOVEC. “We urge our members to report outages as soon as they occur, stay safe as conditions worsen, and use caution when driving near our crews so everyone can return home safely.”
How to Report an Outage
Customers may report power outages through any of the following methods:
- Call: 703-335‑0500
- SmartHub: Log in via the app or website
- Text: “#OUT” to 85700
The fastest way for members to track outages is by visiting NOVEC’s Outage Map. Click on the icon of the outage you are tracking to see estimated time of restoration (ETOR).
Safety Reminders
NOVEC urges customers to take appropriate precautions before and during the storm:
- Make sure you are ready with a winter emergency kit: ready.gov/kit
- Review outage safety tips at novec.com/Safety/Safetytips.cfm
- Avoid downed lines – always assume they are energized
- Monitor weather conditions and avoid unnecessary travel: weather.com/
Ongoing Updates
If outages occur, NOVEC will share restoration information and affected areas.
NOVEC will provide outage updates through:
- The NOVEC.com website and outage map
- NOVEC’s Facebook page, where prepared messaging will be pinned for visibility
For more information, visit novec.com or follow NOVEC on Facebook for consistent updates.
