Sentara Community Update

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Provided by Sentara Health

Recent data from Sentara’s Admissions and Emergency Departments (EDs) suggest that patients are not seeking care for non-COVID medical emergencies, especially heart attacks and strokes.

Whether that hesitation is based on fear, confusion, or assumptions about the safety or capacity of EDs during this time, this is a dangerous trend. No one should wait to call 911 or go to the ED in an emergency.

All of Sentara’s EDs are open and prepared to safely care for all medical emergencies. The safety of our patients and staff is our top priority and we are taking every precaution. Anyone who enters a Sentara ED can expect to be:

  • Met by staff dressed in appropriate personal protective equipment (PPE).
  • Screened for symptoms consistent with COVID-19, regardless of the kind of emergency.
  • Immediately separated from others based on likelihood of COVID-19.
  • Given a mask to wear if they do not already have one.
  • Treated with respect and concern.
  • Appropriately cared for in a safe, clean environment that follows current CDC guidelines.

Sentara Connects Community with Healthcare Heroes on

On April 22, Sentara launched  This new website virtually connects and centralizes the uplifting messages community members send our healthcare heroes every day.

Anyone can add a message of support, encouragement, or appreciation for Sentara staff by:

  • Using the hashtag #SentaraHeroes in their own Facebook and Instagram posts.
  • Posting a message directly on the website.

After a post is tagged or submitted, the website pulls it into a curated gallery for both our employees and the public to see at any time. highlights the amazing, brave work our healthcare heroes do. It is also a testament to the continuous and overwhelming generosity and support from our communities.

Sentara Requests Homemade Masks PPE Donations

Sentara Healthcare is equipping all employees with masks at work, regardless of their role in the organization. Universal staff masking provides better protection for our patients and team members.

Sentara welcomes community donations of homemade masks for use in nonclinical settings. Clinical employees will continue wearing appropriate, medical-grade masks as necessitated by their roles.

Sentara is taking every measure to conserve and appropriately allocate personal protective equipment (PPE). We are also accepting additional supplies and appreciate donations of all types. All homemade masks and PPE donations can be arranged by calling 1-800-SENTARA (1-800-736-8272) Monday to Friday, 8:00 a.m. to 6:00 p.m.

Donation guidelines are available on our website.


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