Yellow Cab Makes Changes

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Contributed by Yellow Cab

Photo provided by Yellow Cab

Photo provided by Yellow Cab

Yellow Cab is bringing changes to the taxi industry in Prince William County.  Among the recent changes are wheelchair accessible taxis, environmentally friendly Hybrids, a Private Label Booking App for Smart Phones and Credit Card Swipes in every vehicle.  These changes clearly show the forward thinking approach that Yellow Cab has adopted and their desire to remain the biggest and best taxi cab option in the County.

Wheelchair accessible taxis were placed in service March 19, 2013 and feature rear entry ramps and an “in the floor” tie down system to secure standard wheelchairs, motorized chairs and scooters.  All drivers are specially trained in the proper use of the tie down system and transportation of individuals with disabilities. The new vehicles are ADA compliant, crash tested, and are a wonderful addition to the Yellow Cab fleet of around 100 vehicles.  This service has been so well received that we have recently added two additional accessible vehicles to the fleet with a plan to expand to 10 accessible vehicles by the fall of 2014.

The rear entry form of accessible vehicles allow for greater flexibility for the drivers.  In addition to being able to transport those passengers who are disabled, the vans also comfortably seat four additional passengers.  “When we studied the different types of accessible vehicles, we wanted to make sure that we were providing the services needed, but didn’t want to hurt our drivers if the demand for accessible transportation wasn’t there,” said Joanna Dugan General Manager of Yellow Cab.  “Having the capability to do both broadens the transportation options for disabled citizens of Prince William County, but also keeps our drivers working with our other customers if the demand is low.”

Yellow Cab’s other recent addition of environmentally friendly Hybrid cabs has been very well received by customers.  We asked the Licensing Bureau for approval to letter these vehicles with green letters so that everyone knows they are “Green” vehicles.  These vehicles help the environment, the drivers, and are very quiet for the passengers.

All vehicles are available for on demand transportation, but Yellow Cab recommends pre-arranging transportation if you are requesting a certain type of vehicle.  Reservations can be made months in advance or as little as one hour before the trip time.  Reservations can be made by phone, internet ( or Smart Phone Booking App.

Yellow Cab’s Booking App was unveiled earlier this year and has made ordering a cab a quick and easy.  Our App was developed for us by IT Curves Intergrated Management Solutions.  Simply download our Smartphone app and order and track your vehicle as it makes it way to you.  The App is available in the Google Play Store or by scanning a QR Code that is found on our website, Facebook page, and business cards.

Credit card swipes were installed in every vehicle to make credit card transactions easier for the drivers and increase card security for the customers.  Gone are the days when a driver writes or enters the entire card number and your personal information on paper or a handheld device.  Now for added security all cards are swiped and the information immediately encrypted for your safety.

All of these services are keeping Yellow Cab on the cutting edge of Technology.

Yellow Cab is a family owned and operated business that has been providing transportation in Prince William County since 1978.  We have been certified as a Women owned, Small Business by the Virginia Department of Minority Business Enterprise since 2004.

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